Audio Driver trouble

Karn Maeshalanadae

Karn Maeshalanadae

I'm a pineapple
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Dec 2, 2007
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My own twisted Wonderland
On my grandmother's computer, I had had to reinstall Windows, and now I have most of its drivers back with the exception of its audio driver. Whenever I try to reinstall the audio driver that Dell lists for it it goes to SoundMax and says "Driver not found! Reboot your system and run this setup again".


Any ideas on how to get around this?
 
Could try Control panel/system/hardware/device manager/ find the audio driver, right-click and choose update driver...
 
You can browse for it there as well Karn. Update any and all drivers you like in device manager, you can always roll them back.
or use system file checker ...start/run/ type: sfc /scannow with your installation disc in, maybe it missed the audio driver somehow.
 
Believe me, I've tried all over online for the driver, and the Resource CD won't install the driver, either. But nothing EVER MENTIONS Legacy or USB Audio Device, and what we had on here before was 24 Bit SoundBlaster! device.
 
Karn, usually there's somebody who's experienced a similar problem before. Google for the relevant words 'SoundMax Driver not found' etc. There's probably a forum or two where people have discussed this kind of thing. This has worked for me in the past.
 
Can you post up its model, make, and operating system? Then I can see which driver you need. :)

(You can find a model number usually on the back of the laptop.)

I think you said it was a Dell.....
 
This is a Dell Dimension 3000, Windows XP Home edition. It's my grandmother's desktop PC, not my laptop. That thing is about dead and I'm building up the funds for another, preferably a Toshiba Satellite.


And I've tried looking up the SoundMax Driver Problem on Google before, but the only tech forum I found with anyone suggesting anything said to mess with the driver with the problem-and this computer's device manager doesn't even list SoundMax anywhere.
 
Have you tried downloading the driver off Dell's official site? The Dimension 3000 is here: Drivers & Downloads

You can down all the latest drivers for the machine, here. :)
 
Oh, yes, THAT I have tried multiple times. The earlier version of the audio driver goes back to that SoundMax problem and the latest version of it says "this audio driver does not support your computer's hardware" or something along those lines.
 
Have you tried installing the "Analog Devices ADI 198x Integrated Audio"? It's listed on the Dell page, too: Drivers and Downloads

It even lists how to install it, under "Installation Instructions".

If not, I'll have to Google it and see what I can find, if no one else's suggestions have worked.
 
Yeah, that's the one that came up with the SoundMax problem, at least its earlier version.


I've tried looking through tech forums on the matter, but the ones that offer any solutions say to uninstall/reinstall the offending driver, but, this computer's device manager doesn't even list SoundMax as a driver anywhere.
 
Well, you could try going to Device Manager and right-clicking on both Legacy Audio and USB Audio Device - and selecting "Update Driver", or whatever the wording is. This should take you to a screen where you can allow the driver search to go on the internet and find one for you (good idea)...
 
I tried that as well, with both Legacy and USB Audio Driver, as well as Multimedia Audio Control.

Got bumpkis there as well. :rolleyes: *shrugs* Looks like this will have to be one machine without sound. :(
 
You could try removing all three from the audio section (right-click and "Uninstall"). Then try downloading/installing the official driver from Dell's site again. Then reboot your machine.

And I'd recommend downloading the driver "via your internet browser", so you can install it manually, possibly by rebooting your machine after uninstalling all your non-official audio drivers, and then pointing the Windows Driver Wizard to the folder where you've saved and installed the driver to.

Hope this helps!
 
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