Laptop gonna die?

Also, just as a precaution, I would clean my documents from any sensitive info and personal pictures, because you don't want your repair-guy snooping through your stuff when your laptop does decide to perish.

I must admit, I was wondering about getting a hard disk docking station (assuming that the hard disk isn't the component responsible for my laptop failing). While I try to make sure I have multiple copies of all my application data (Word files, Excel files, etc.), I'm sure I've probably squirrelled something I'll later miss in an obscure directory, which hasn't been backed up, and it would be nice to have some way of accessing it when I realise I need it.


By the way, my previous** laptop failed, and though I was sent a replacement hard disk as part of my service agreement, I think the failure lay elsewhere, as I never got the thing running again. However, the manufacturer insisted that I send my old hard disk to them, even providing a padded box for the purpose. I simply forgot to do it - what would they do? refuse to sell me another machine? - because the disk contained commercially sensitive data. (As I'd gone to the trouble of setting up a limited company - the penalties for letting the customer's data get out into the wider world were onerous - I wasn't going to let the laptop maker's outsourced repair company see any of it.)

In fact, thinking about it, when that old laptop failed, I'd just spent time moving emails from the email provider's central repository - in those far distant days, you weren't given much online storage - and hadn't saved them elsewhere, so I lost a lot of emails. They may still be on that very old disk drive....


** - This was a long time ago: I spent years with only a desktop PC.
 
When using your laptop on your knee (or sofa etc.) Use cushions like TJ for comfort, certainly, but, more importantly, find a big enough book (I use an old atlas) and put the laptop on that, then put book plus laptop on knee, cushions, lap etc. This will ensure it has adequate airflow and is a bit cheaper than getting a special device.

Oh and of course you shouldn't need to back it up specially as it should always be backed up anyway ;)
 
I sit curled up with the laptop on me, so it's quite high up anyway. Cushions'd make it too high. Same with those cooler things, I think, but I should probably look at getting one.
 
I might have a similar problem. Last night, my laptop died twice in about ten minutes. Once I got the Black Screen of Death, once the White Screen of Death.

Word helpfully "saved" my story. I lost everything I wrote in those ten minutes, and had to retype.

Virus scan came up clean.

I usually sit with the laptop on my lap. Have been looking at laptop cooling thingies, but like Mouse I have a 17" and haven't yet found one big enough.
 
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As I suggested to Mouse earlier DEO try putting it on a large hardback book (I use an old '70s atlas) It will then get the same airflow as it would sat on a desk which should be perfectly adequate for cooling it. Depends how you use it on your lap really. Another possibility would be one of those TV dinner tray thingies with a small bean back attached to their underside. Probably more comfortable.

Incidentally another reason to consider these measures if you are a laptop user who actually puts the laptop on their lap. Their was a thread on here one time (I'll try a search in a minute*) talking about an increasing incidence of people getting 'burns' on their upper legs - similar I think to sunburn - that has been caused by laptops used on the lap.

* couldn't find it :(
 
Yesterday it died twice again. Mostly it wasn't my fault!

Once it was the White Screen of Death. The second time, it was the Black and White Vertical Lines Screen of Death -- very slimming for my big-screen laptop, but very frustrating for the writer loosely attached to the keyboard.

Book now under laptop. Will report success, if laptop doesn't die again.

I do so hate zombie laptops! :mad:
 
I use a Scrabble board (folded) under mine on my lap, which works well. :)

I'm too cheap to buy one of those cooler thingies, so far.

It doesn't have to go all the way across under the computer, you know -- as long as it separates your legs from the bottom of the computer, the rest should be hanging out and open to the air anyway. Just don't sit with the side of the computer right up against the arm of the couch -- that's where it probably blows the hot air out.

Did it say anything about updates when you restarted it? I assume you would have mentioned it, if so. Mine's turned itself off unexpectedly a few times, when Windows suddenly decides it's time to do an all-important update. It runs the update without telling me anything, then shuts itself off to do the restart. But when I turn it back on, or it turns itself back on, it says it's installing the updates.
 
DEO - It's interesting that you say the black screen of death and the white screen of death, assuming you are using a windows laptop, as there is only really a blue screen of death, when it includes a fatal error in code at the top of the screen.
If your black/white screens of death had any text on them it might be possible to look that up online and see what it says.
When you talk about vertical black and white lines that stirkes me as a possible display issue. At my old job we had a lot of screen issues with customer laptops and often had to open the laptop front and reattach the cable form the base to the monitor, if you pinch the side of your screen (try left and right) when it goes black and white stripey does it remedy the fault in any slight way? If so it is probably related to the connection between base and monitor.
 
When you talk about vertical black and white lines that stirkes me as a possible display issue.

I'd agree with Moonbat - espcially if the same pattern seems to come up again and again. I had a laptop that's display completely went and permanently developed black and white lines over half the screen.

As for blue screen of death, my main XP desktop is getting so old that the blue screen of death now has a pink square in it. Even the BSOD is broken on mine now! Actually machine runs really well and is an absolute trooper for it's age of 6 years - just shows that when you buy a machine you should always go for the highest performance that you can afford, it really helps with longevity.
 
I thought mine had stopped doing it, but yesterday it did it again. Again while I wasn't looking at it. Gah!
 
When I get the Black Screen of Death, the White Screen of Death, or even (only once) the Black and White Vertical Striped Screen of Death, there is no text at all. Just Black, or White, or Stripes.

No updates or anything when I reboot. Just the lovely message that I can start in Safe Mode if I wish, because Windows did not shut down properly (I know, I had to hold the power button down until it shut down, since I had nothing but a Screen of Death(TM) on my screen).
 
I thought mine had stopped doing it, but yesterday it did it again. Again while I wasn't looking at it. Gah!

Well, the solution is obvious! Though it might prove difficult to maintain if you ever have to, say, go to the bathroom or fix something to eat.
 
For any of you using laptops on your knee, please, PLEASE invest in one of these - they'll make your machine live longer because the components won't overheat over time. (And you can buy one of those fancy cooler things for the laptop using this thing, too, or one like it.)

http://www.amazon.co.uk/s/ref=nb_sb_noss_1?url=search-alias=aps&field-keywords=laptop+tray&x=0&y=0

41Nzdv8mQEL.jpg


It's even good for reading, too, and you can get them in small or big sizes :)D):
41zTl%2BcHgcL.jpg




Mouse, can you be any more specific? (If it happens again and you see something, let me know!) I'm a computer whizz of sorts (been tinkering with them for 15 years), and I am leaning towards overheating as your problem, or a motherboard/HDD failure, but I'd need more info. So many problems have similar symptoms - even people here who've had the same issue will have had different causes - which is why I could be wrong in my diagnosis!

If it IS overheating, which is always the first step technicians suggest when a machine shuts down unexpectedly, you may have to look at opening your laptop to clean the inside fans and vents...
 
I agree with Yog-Sothoth. Laptops tend to suffer from overheating and a cooling mat does make a big difference. I also have a 17.3" laptop and it gets hot quickly wthout the mat.

The one I use is this one: http://www.amazon.co.uk/gp/product/B002Q8X3L2/?tag=brite-21

The reviews are a bit mixed but it has worked well for me and my laptop is reasonably powerful, though it mostly stays on my desk.
 
I thought my laptop had died. It kept failing to start. It did tell me that any recent changes might have been the cause...like maybe the Windows updates that downloaded last time I used the laptop?

Finally got it to start. Only took 20 minutes. Grrrrrrr!
 
Leisha, it's not done it again now! I've still not seen it actually do it, it's just turned off when I get back to it.
 
Hey Mouse,

My living room laptop (I have a PC that grazes in the confines of my office room) 'died' in a similar way to what you have been describing.

Now normally the laptop is connected directly to the mains, but in this instance it wasn't - my fault, forgot to switch the plug on - I went away for a bit and when I came back it was black screen and completely unresponsive. It really, really doesn't like running on battery power! Or at least not running on batter power when nothing is happening.

So another thing to think about is that it might be the mains lead that has been pulled out a bit and therefore without you knowing has switched the laptop to battery power (I can quite easily pull it out a bit when moving the laptop about myself)

It might also explain why you don't see it happening when you are using it because you'd be forcing it to remain awake - and you'd only know if it was running low on battery juice, 'cause I think you'd get a pop-up warning or something.

EDIT: oh! you get my 666th post Mouse, perhaps I should do an evil laugh or something.

Mwha-wha-wha [then twiddles waxed handlbar moustache]
 
It's quite possible that the lead wasn't in properly, yeah. It's not done it again!

Nice evil laughing. :D
 
Mine shut down suddenly yesterday. :mad:

A brief examination shown that the vents were clogged with dust. Vacuum cleaner time again. :)

Shouldn't there be some kind of warning when the thing reaches a critical temperature?
 

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