Douglas Hulick released a decent debut novel, Among Thieves. And then missed the publishing deadline for the sequel.
And then some.
Here's where he talks about how he managed to bring things back together again:
Douglas Hulick: Five Things I Learned Writing Sworn In Steel « terribleminds: chuck wendig
I think I said the exact same thing to him.
BUT - here's the big difference (I think) - Hulick communicated about his problem in getting the sequel finished.
I learned the same running a business - if there's a problem, clients/customers don't mind anywhere as much as you'd imagine, so long as you keep them informed, and assure them that you're working hard on resolving it. Lack of communication is more likely to cause a crisis than bad news itself, IMO.
And then some.
Here's where he talks about how he managed to bring things back together again:
Douglas Hulick: Five Things I Learned Writing Sworn In Steel « terribleminds: chuck wendig
But to a post, e-mail, or response, every single reader who either asked or replied said something along the lines of, “That’s okay, take your time. I’d rather you write a good book than a fast one.”
I think I said the exact same thing to him.
BUT - here's the big difference (I think) - Hulick communicated about his problem in getting the sequel finished.
I learned the same running a business - if there's a problem, clients/customers don't mind anywhere as much as you'd imagine, so long as you keep them informed, and assure them that you're working hard on resolving it. Lack of communication is more likely to cause a crisis than bad news itself, IMO.