Fans are the problem imo. There’s a huge media illiteracy in participants nowadays, who mistake their entitlement to see the story they want to see, as failings in the SW universe.
Toxic fandom is very much a thing. I'm probably not alone in thinking that social media gone wrong is a platform for radicalization. This is what happens when algorithms or people themselves are able to tailor the content they interact with, trapping themselves in their own little bubbles with the added ability to shun anything and anyone offering a contradicting opinion.
Of course all sides now have their radicalized elements, which make all conversations difficult. Clearly I have faced accusations of being a toxic fan who hates Disney Star Wars as a whole (rather than
on the whole) when I called The Last Jedi and The Rise of Skywalker the worst of the SW movies, or when I criticized The Book of Boba Fett as a study in character assassination, even though I have no problems with The Force Awakens (beyond its lack of ambition) and enjoyed The Mandalorian (s1 and s2) immensely, and both are very much '
Disney SW'... Interestingly I would even say that The Last Jedi is both one of the top 3 movies in the Star Wars franchise
and the second worst Star Wars movie. So I don't think I can be accused of lacking nuance. And I don't see people calling Mark Hamill a toxic hater when he calls the writing of Luke in TLJ nonsense.
But that's not all. I was accused of being a mysoginistic pig when I criticized Leia (my second favorite SW character!) floating in space in The Last Jedi as bad VFX work. I was accused of being a racist when I criticized the writing of the romance between Rose Tico and Finn.
And in turn I'll plead guilty to reacting to this name-calling by radicalizing my stance too. The more people refused to accept my arguments as valid opinions, the more I was accused of being a blind hater or a member of the worst groups society has to offer, the more vehement I became in the defense of my views. Sometimes abusively (not in the sense that I've abused people, but that I went overboard in my criticism of a scene or character even though I didn't think it was
that terrible). Fanning a fire is the surest way to make it grow.
Anyway, having normal conversations has become harder as a whole. But while it is very much
a problem, I don't think it's
the problem. Vocal minorities are a thing but they remain minorities, and Disney simply can never afford to tailor its content to minority A or B because minorities, while loud, are not profitable. So toxic fans will never be the reason why Disney refuses to offer innovative content. Unless one day a majority of SW fans become the toxic fans, but when that happens SW will simply die.
My problem is with people who slam SW as crap etc but continue to watch it and expect others to change instead of them.
Is that really what most critics of modern Star Wars think? I'll use my personal example since it's the one I'm most familiar with (^^): Yes, I find most of the live-action SW content that has been released since 1997 dreadful. It didn't start with Disney, but of course Disney has released so much content over the last decade it's become hard to navigate through all the muck. So I will concede that I am,
on the whole, a Disney SW critic. But again, I don't think Disney has only released bad content. They gave us The Mandalorian, Andor, which most people seem to agree is a masterpiece (that I haven't finished out of a lack of interest, not because I found it bad), and Rogue One, one of the best SW movies since the OT. Hell, here's an unpopular opinion: I love Solo, and I don't understand why most people seem to think it is crap.
So the reason I keep watching SW even though I '
hate' (according to some) most of it now is not because I expect Disney to
change. But because I keep hoping that every new project they release is the new Mandalorian. That it will live up to the highs of Rogue One, Solo (IMHO), or even A New Hope and The Empire Strikes Back. I don't expect Disney or Star Wars to change, I expect it to deliver because I know it can and has. I don't go in every new project expecting to hate it but on the contrary, expecting to love it to bits. I am eternally hopeful that content makers will wow us. Which makes it all the more painful when they just rehash the same tired content again and again.