Karn Maeshalanadae
I'm a pineapple
Yes, chkdsk is is supposed to be a good option-if I could run the thing.
Another computer problem....
- Thread starter Karn Maeshalanadae
- Start date
- Joined
- Mar 16, 2008
- Messages
- 3,282
go to start menu
click on run
type in
chkdsk C: /f
The system will tell you that it needs to restart to to run it as it's actually a DOS type program
follow the instructions after that
the /f tells it to fix the errors if it can
Edit just tried it on mine and it ran without th restart so it may just run.
If desparate
try C:\windows\system32\chkdsk c: /f
click on run
type in
chkdsk C: /f
The system will tell you that it needs to restart to to run it as it's actually a DOS type program
follow the instructions after that
the /f tells it to fix the errors if it can
Edit just tried it on mine and it ran without th restart so it may just run.
If desparate
try C:\windows\system32\chkdsk c: /f
Happy Joe
Apprentice Geezer
In searching your problem there seems to be quite a few recent posts with the 0020.dll error, it is probably a new virus or rootkit.
It sounds like you are getting close to the point where you will have to reload the operating system (or you can wait, with your fingers crossed, and hope that the anti-virus makers come up with a fix).
I recommend that you start asking everyone you know if they have the same computer that you have (or one of the same brand with a slightly different model number) and if so do they have a system disk that you could borrow to use with your key (the key not the CD or DVD is unique to your computer, the key also relates to the software disk so disks form other computer makers do not always work (there are ways around this but they are piracy or very close to it). Microsoft tracks key usage and if too many computers show up with the same key they blacklist it).
Today, before proceeding, download a keyfinder and run it then make a permanent record of your operating system key. If you cannot retrieve your key it will do you no good to get the OEM operating system disk, you need your key to use it.
If you can retrieve your key, call up the customer service for your computer and ask them for a copy of the operating system on a disk so that you can restore it, or at least how much it would cost. The price will enable you to make a decision on whether to get a replacement operating system with license & key or to go with the OEM bundle.
I would also start backing up the important files on the computer to Cd's or DVDs so that you loose as little as possible (use DVDs if you have a DVD burner, they hold more per disk).
If you know a techie ask if they can sweep your computer, for malware and virii (I regularly do this for local friends).
Enjoy!
It sounds like you are getting close to the point where you will have to reload the operating system (or you can wait, with your fingers crossed, and hope that the anti-virus makers come up with a fix).
I recommend that you start asking everyone you know if they have the same computer that you have (or one of the same brand with a slightly different model number) and if so do they have a system disk that you could borrow to use with your key (the key not the CD or DVD is unique to your computer, the key also relates to the software disk so disks form other computer makers do not always work (there are ways around this but they are piracy or very close to it). Microsoft tracks key usage and if too many computers show up with the same key they blacklist it).
Today, before proceeding, download a keyfinder and run it then make a permanent record of your operating system key. If you cannot retrieve your key it will do you no good to get the OEM operating system disk, you need your key to use it.
If you can retrieve your key, call up the customer service for your computer and ask them for a copy of the operating system on a disk so that you can restore it, or at least how much it would cost. The price will enable you to make a decision on whether to get a replacement operating system with license & key or to go with the OEM bundle.
I would also start backing up the important files on the computer to Cd's or DVDs so that you loose as little as possible (use DVDs if you have a DVD burner, they hold more per disk).
If you know a techie ask if they can sweep your computer, for malware and virii (I regularly do this for local friends).
Enjoy!
Karn Maeshalanadae
I'm a pineapple
I have my product key on my laptop, and today my mother should be going to the coast, so I should get my disks, gods willing.
The only problem is....I'm the only one around with a Vostro 1500. There's Dells, but they're different types, and I need my own disks.
The only problem is....I'm the only one around with a Vostro 1500. There's Dells, but they're different types, and I need my own disks.
Happy Joe
Apprentice Geezer
Once you have a set of disks (even for a similar Dell model) you will likely be set... Start thinking of which files you will want to backup and keep as reloading the operating system to get rid of virii often involves wiping the hard disk completely clean. Try a repair install first to see if that gets rid of the problem (and cross your fingers). If it doen't work formatting the hard drive wipes out nearly everything.
Good Luck!
Good Luck!
Karn Maeshalanadae
I'm a pineapple
Eh, I already have all my wanted files on a flash drive....there's actually not too many. I'm prepared to wipe things out here, the stuff that I don't have I can download again, such as Firefox....
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