Book Depository

I was put on to the website recently and cannot believe the prices and free shipping. It's ridiculous.

I have yet to purchase a book but I have many in mind.

Also there is a wishlist.
 
Here is the response:

I am afraid that there are not any firm plans to introduce any apps. However, I will pass this onto the I.T. Team for their consideration.
Kind Regards,
Tom
Thomas Randles
Customer Service Manager
The Book Depository Ltd
 
But as Cay said, there is a wishlist - if you go into an item, and click on the 'Save Item' button. If you hover your mouse over it, it says 'Add to wishlist'.

How odd that they don't know this about their own site...
 
Culhwch said:
How odd that they don't know this about their own site...
Click to expand...
With due respect to all parties involved, perhaps they misunderstood the email Biodroid sent them? Especially if he was using the generic term "apps" rather than "wish list"... or even then perhaps they have an alternate name for it? It may be instructive if Biodroid could supply us with a relevant extract of the email, if that's OK with Biodroid of course.....:)

I must confess, my professional curiosity has become somewhat piqued on this one.
 
Perhaps the customer service person hadn't used the website, and having been asked about the lack of a wishlist, assumed there wasn't one...
 
Sorry Gollum, it was sent via their site on a form. I work in IT as a programmer and am so used to calling it an app (application). If the resondant sent it to their IT department I am sure they will know what it means. These programs are normally stand alone modules (apps) that get phased in as separate programs, depending on design. If they have a similar one in place like Cullhwch mentioned then it should be fine, I just have never really had a look at the site properly to actually see what the functionality is.
 
Ok, hadn't noticed that before, that is pretty nice. Will have to put all the books I'm after into it.
 
Another good thing about Book Depository is that they often put up 'coming soon' books months before the releasing date for pre ordering at an even cheaper price. Once the order is placed the money is charged and the book will be dispatched as soon as it's released. This way you not only pay less, also worry less - you know the book you've been anxiously waiting for will come to your door once it's out.

(They really should hire me for a promotional tour around the world!:rolleyes:)
 
biodroid said:
Sorry Gollum, it was sent via their site on a form. I work in IT as a programmer and am so used to calling it an app (application). If the resondant sent it to their IT department I am sure they will know what it means. These programs are normally stand alone modules (apps) that get phased in as separate programs, depending on design.
Click to expand...
Actually I work in I.T as well, so I was aware of that.....:)

I was trying to make plausible sense of the response you received was all.

Still not sure how your message got possibly scrambled...
 
Actually I was just testing the wishlist and it doesn't seem to work for me - I can put a book on it, and when I go to the wishlist it says displaying one of one, but it don't display nuthin'. Might be just my rig, though...
 
biodroid said:
Sorry Gollum, it was sent via their site on a form. I work in IT as a programmer and am so used to calling it an app (application). If the resondant sent it to their IT department I am sure they will know what it means. These programs are normally stand alone modules (apps) that get phased in as separate programs, depending on design. If they have a similar one in place like Cullhwch mentioned then it should be fine, I just have never really had a look at the site properly to actually see what the functionality is.
Click to expand...

It's possible they were thinking things like iphone apps, that is usually what I think off when I hear 'app'.
I'd suggest it being a functionality more then an app anyway.
 
Gollum - maybe you could send another email but word it better than mine :), I am not good at writing as I write what I think and just don't really bother with editing. Maybe you could elicit a better response. And I reckon use the word "functionality" often as like Cayal said App can be a bit confusing to non IT people. Would be nice to see what they say to yours, I just like keeping it short and sweet. :):):)
 
But... there is a wishlist. I feel like we're going around in circles. I just tested it from my work computer, and the problem I had at home must have been peculiar to my PC, or Opera (using IE here), because it works perfectly.
 
Culhwch - Groovy, will have a look at it then next time, wishlists are very useful coz I am forgetful and realise ooooohh I haven't read those books yet maybe I should get them.
 
I just placed by first order with the Book Depository this week. I'll have to wait and see whether I find their service praiseworthy or blameworthy.
 
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