I'm kind of with @Ursa major. I use " for spoken/conversations between characters, but ' for when they quote or emphasize another character. I get confused with italicized words in quotes. To me, an italicized words means a thought.
"Jill told me it is the 'best coffee' she has ever had."
"Jill told me it is the best coffee she has ever had."
Although, the more works by UK authors I read, the more I'm getting used to seeing,
'Jill told me it is the best coffee she has ever had.'
But with social custom to double finger an emphasize statement in day-to-day life, one would think writing it like this would make more since,
'Jill told me it is the "best coffee" she has ever had.'
It is easier to type too.
somehow (whatever the rights and wrongs of convention) ... this sentence just makes me itch
'Jill told me it is the "best coffee" she has ever had.'
But I also agree that italicized words means an internal direct thought.
so... we're left with no right answer