The interview certainly changes the whole conversation about AI development for me.
All the noise about it being human is blocking out the question of how the chatbots are being programed to interact with people when giving advice to people.
By not involving people who are not technologically connected to the system, their input, if there is any, is reliant on third party sources. Hardly reliable and liable to preconceptions.
The programs are set up for the chatbot to always deny it is a living entity. If there was just one rule, or even 3 rules of how it answers "sensitive" questions, that would be one thing, but I would guess that it has a substantial catalog of politically correct answers to an awful lot of questions.