Interesting piece, but I'm sorry, that reads like PR damage control fluff.
Of course, they are not stranded in space... There are ways for them to return.
Of course, they are cleared to return... It wasn't a one way trip and no-one [that we know of...
]has caught "Space Flu" and no-one is saying leave them there.
and
Of course, the Starliner crew are working hard to work out what is wrong... They aren't going to float up there and do nothing.
But there are no indication about what happens next.
The SpaceX Crew9 is due after 18 Aug. It has to dock and the Starliner is in the way...
Are there alternative docking points?
Or are they going to sent the Starline home sans crew to make way [assuming they think it is safe enough to fly without people]?
These may all be rhetorical questions.
All in all I would say that Boeing is having a very bad year.