I think I've screwed up the lay - lie one because when I write I just throw words down on the computer and when I go back over to edit I sometimes miss those kind of issues.
Ah ha! And there we have another classic!
Rant Number 3.
'Issues' instead of 'problems'.
The OED defines it thus:
issue, noun,
1 an important topic for debate or resolution.
2 the act of issuing.
problem, noun, 1 an unpleasant and harmful matter needing to be dealt with and overcome.
Client: "Can you help me with this issue?"
Tech Support: "I don't know: who gave it to you?"
Client: "Er... I don't know. Is it a virus?"
Tech Support: "Oh, that kind of issue! The virus! What a fascinating topic for debate! Did you know that doctors are constantly prescribing antibacterial drugs for viral infections, but that these drugs have no effect? Do you think doctors should do this?"
Client: "Er..."
Tech Support: "The problem is that by giving the patient what they want, they're also increasing antibacterial resistance, which will potentially give rise to more super bugs. What do you think, now?"
Client: "I think I have an issue..."
Tech Support: "Indeed, let's discuss it some more..."
I do not call Technical Support to
debate an important topic. I call them because I want them to get on with their jobs by
dealing with and overcoming my problem!
Problem/issue has, it seems, gone the way of lie/lay and affect/effect/impact in that issue has almost completely supplanted problem in modern speech.
Here I shall recall my discourse on the origin of
dumbing down by saying that I believe
issue has transplanted
problem because of a general reluctance to openly admit that there is "a problem". Problem as a word exemplifies the situation with the word
lie: people don't want to say it because it's a
bad thing. They particularly don't want to use the word problem for, in my view, two reasons:
1. a manager will hear 'problem' and think 'blame' (i.e. you, the employee).
2. product retailers would far rather you report your problems using a softer word, like issue, which they no doubt believe will have a psychological effect (sorry, a psychological
impact) on the customer's perception of their situation - that is to say, an issue is not as bad as a problem.
2.a. as a result, the entire I.T. industry now calls everything an 'issue'.
This both grieves me and vexes me. I grieve because we live in an age in which everyone is so afraid of consequences that they cannot summon up the courage to openly call a thing what it is. I am vexed because the the language has, once again, been impoverished, this time by crass commercial motives seeking to manipulate the way I think.
N.B. I have now had caffeine but have observed no measurable improvement in the world.